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2013 Articles

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Everything You Need to Know About Dealing with Difficult Clients

Whether you are a freelancer or run your own company, we have all dealt with difficult customers. It can be an arduous undertaking to deal with the idiosyncrasies of different clients, but it is a must for any business owner or designer to properly handle difficult customer interactions. The consequence of handling a customer incorrectly will not only cost you money but will also create the possibility of bad word-of-mouth, which can affect future sales and money in your pocket.

If you don’t believe us, just check out our post about the book “Thank You Economy”. The in-depth review tells you about the importance of guiding your clients through the design process and ensuring that their needs are met from the beginning to the end. Brushing off a clients’ issue could lead to a nasty review on a social media site like Facebook or Twitter, which could in turn could deter future clients from contacting you for design services. Continue Reading »


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