Design insights & tutorials.

Episode 4: Pricing, Haters, and Bad Clients

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This episode answers questions that you guys sent to us in comments here on the Zine, on Facebook and over Twitter.

Listen to the Podcast


Show Notes:

Go Media Quick Tip: Under Promise and Over Deliver

  • Know what it is you can actually deliver.
  • Hold back the desire to make crazy promises just to get a project.
  • Hand-off between sales person and the designer is critical.
  • Review proofs with the sales person before presenting.

What’s Go Media Been Up To?

  • On the Map – Event recap with Chris Comella.
  • Arsenal – Black Friday and Cyber Monday sales.
  • Jeff and Jenny recently spoke about Crowd Funding and Social Media at Bad Girl Ventures and the Shaker Heights Launch House.
  • “Brand Positioning and Advocacy Process” work book for designers by Jackie Bebenroth coming out next year.
  • Bill attended a “Goldman Sachs 10,000 Businesses” event and met Warren Buffett.
  • Bill transitions from being a designer.
  • Another update on the storefront renovation.
Jeff and Bill talking on the podcast

Jeff Finley and Bill Beachy talk on the podcast while Bryan Garvin takes notes.

Questions Asked

  • Do clients get in the way of good design?
  • How do you deal with criticism when working with clients? - Jessie Ng
  • How you guys develop Creative Briefs? – @josephnicklo
  • How do you differentiate yourself in an ever homogenizing world of digital design and communication? – Stefek Andrzej
  • What are the pros and cons of being a Jack of All Trades vs. having a specialization? – Raji Purcell
  • How do you price your services? – Michael Greeves, Benedikt Hoffman and Anthony Gargasz



Hosts: Jeff Finley and Bill Beachy
Special Guest: Chris Comella
Producer: Bryan Garvin
Recorded at: Go Media

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What Do You Think?

We want to hear what you think about the latest episode of our podcast and what topics you would like to see covered in upcoming episodes. Comment below with your suggestions.

About the Author, Go Media

Go Media is a creative agency based in Cleveland, OH that specializes in print design, branding, and web development. We are also behind WMC Fest, GoMediaZine, the Arsenal, Mockup Everything and others.
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We want to hear what you have to say. Do you agree? Do you have a better way to approach the topic? Let the community know by joining the discussion.

  • Painted Brain

    Those back friday deals were awesome! thanks heaps.
    Checking vintage ink textures…

    • Go Media

      Glad you liked them! Those vintage textures are killer. :)

  • Painted Brain

    Oh I want that Brand Positioning book, after I read Bill’s book.

  • Pat

    This is a really great podcast. Thank you for doing it, keep it going!

    • Go Media

      Thanks so much for saying so, Pat! :)

  • Mike Healy

    Enjoyed this podcast.

    Just an FYI, I noticed “You Know” used a lot in your speech. For example in the 90 seconds from 56:30 Bill says “You know” 15 times.

    • Go Media

      Glad you enjoyed it, Mike!

  • mam_raj07

    Awesome and difference articles…thanks to share..

    • Go Media

      You are very welcome! :)

  • Jessie Ng

    Thanks for answering my question! Some of the suggestions were very helpful.

    • Go Media

      Oh you are so welcome, Jessie! Glad we could help! :)

  • Angryblue

    Personally, when it comes to censoring cursing or whatever: just speak naturally. Your clients aren’t interested in listening to the podcast. You’re addressing peers; people who are also experiencing frustrating clients, programs randomly crashing, missing files, hilarious job briefs & poor communication.

    The reason I am a fan of the adventures in design podcast (aside from knowing all of my dummy poster geek friends are also listening, so it’s fun culturally) is because it’s like we’re part of the same discussion even though listening is one-sided for the most part.

    i’m not interested in listening to a company with a p.r. department. I can’t relate to that. That’s just me, though.

    Then again: I work for myself.

  • Mike Baldwin

    Something I wish I had done right out of college, would have been to concentrate and try to master one skill as I feel it would have helped me get my foot in the door a lot faster.

    Now I know a working knowledge about most graphic design skills and consider myself very knowledgeable on a couple things and that seems to by my balance.

    Great podcast! You guys are an inspiration and I look forward to more! Thanks.

    P.S. I liked the “F bomb”